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Elmes, M, Connor, P . E . and Golembiewski, R . T . ( 1990 ) , ■Radical dissent and learning in human systems1 . Consultation 9 ' ' . 151­ 141 Etzioni, Amitai ( 1961 ) , AComparative Analysis of Complex Organizations . New York : The Free Press . Fletcher, B . R . ( 1990 ) , Organization transformation theorist and practitioners . New York : Praeger . Havelock, R . G . and Havelock, M . C . ( 1973 ) . Trainingforchange agents . University of Michigan . Jones, G . N . ( 1965 ) , 'Strategies and Tactics of Planned Organizational Change : AStudy in Change Dynamics' . Human Organizations . 002­ 192 3, Jones, G . N . ( 1969 ) , Planned Organizational Change : AStudy in Change Dynamics . New York : Praeger . Kaufman, I . ( 1972 ) , 'Change Management : The Process and the System' . In Zaltman, G . , P . Kotler and I . Kaufman ( eds . ) , Creating Social Change . New York : Holt, Reinhart and Winston . Kotler, Philip ( 1973 ) , 'The Elements of Social Action' . In G . Zaltman ed . ) Processes...  To the book
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