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Kelman , H . C . ) 1961 ) . Process of opinion change . Public Opinion Quarterly , 25 ) Spring ) , 57 - 78 . 1 Sheth , J . N . & Parvatiyar , A . ) 1995 ) . Relationship marketing in consumer markets : Antecedents dan Consequences . Journal of the Academy of Marketing Science , 23 : 4 , 255 - 271 . Lee , J . A . & Kacen , J . J . ) 2008 ( . Cultural influences on consumer satisfaction with impulse and dplanne purchase decisions . Journal of Business Research , 61 : 3 ) March ) , 265 - 272 . 2 הודעה מטעם חברת אסם : “ תינוק הבמבה מזמין את ילדי ישראל אליו הביתה " ( . ( 2010 ראו : http : // www . news 1 . co . il / Archive / 0020 - D - 243291 - 00 . html Mowen , J . C . ) 1995 ) . Consumer Behavior ) 4 th ed . ) . New York : Prentice Hall . 3 Kanner , B . ) 1980 ) . Madison avenue ; Is for the cows . The New York Times ) January 27 ) , F - 9 , 10 . 4 McGuire , W . J . ) 1985 ) . Attitudes and attitude change . In Lindzey , G . & Aronson , E . ) Eds . ) , The kHandboo 5 of Social Psychology...  To the book
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